Pension cases are supposed to be received in the CCA Office at least six months before date of retirement of the employee. The CCA Office checks the pension case to verify whether all the required documents have been submitted by the SSA/Unit in support of the pension case as per Checklist for Complete pension Case.

The CCA Office verifies the Qualifying Service from point of view of continuity and eligibility for pensionary benefits. For this purpose notes recorded by DDO in the Service Book regarding annual Verification of Service are checked. The correctness of pay drawn during last two years is verified by the CCA Office. After the above checks are completed, calculations of Pensionary benefits are made as per procedure given in the section on know your Retirement Benefits. In a situation where the retirement benefit case has reached the CCA Office in the prescribed time frame and all the formalities/ informations are completed the CCA Office is in a position to issue the PPO one month in advance of the Date of Retirement as prescribed by Pension Rules. Similarly the Authority for DCRG and Commuted value of Pension is prepared to be handed over to the pensioner well in time.